FAQ
ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked:
SHIPPING
Do you ship internationally?
Yes, we ship internationally, please contact our offices for a quote.
How long does shipping take?
Please allow 5-7 business days to fabricate your order. Once it's fabricated depending on your location allow 2-5 day for shipping.
Will I be charged for taxes?
Michigan residents will be charged 6% sales tax. All others will not but are responsible for use taxes in their own state.
RETURNS
What is your returns policy?
We do accept returns per our return policy. You may view that policy Here
Do you refund?
Refunds are according to our return policy located Here.
Still have questions? Contact us>
PAYMENT & WARRANTY
What forms of payments do you accept?
We accept most major credit card, Visa, MC, Discover and American Express. You may also pay by check but please allow 5days for the check to clear our bank..
What are your warranty terms & conditions?
Basco offers a limited lifetime warranty on their Basco products including Roda. Please click Here for details